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Dispensing Centre is committed to protecting your privacy. This policy (together with our General Terms of Website Use (these can be viewed from any of our on-line stores menu) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The information we collect
When you buy services or goods from us we will collect and store certain personal information to allow us to process your order and fulfill our obligation to you in addition to notifying you of your order status.
By law, we are required that for pharmacy only medicines from our website we ask for additional information to ensure that our pharmacists can check that the medicine is suitable for you to use. This is also to ensure your safety.
For patients using our NHS Prescription and repeat prescription service we will need to know whether you pay for your NHS prescriptions and if not the reason that you are exempt from payment (akin to the back of the traditional green prescription form). We also collect information about your existing medical conditions and any other prescription medication that have been or currently are prescribed for you by your doctor. Our systems will store the details of all medicines and products that we have supplied to you on either an acute or repeat basis.
By using our Dispensing Centre Website you consent to the collection and use of information you submit for the purposes described above. If we decide to change our data protection policy, we will post those changes on this page so that you are always aware of what information we collect, and how we use it.
We comply with the NHS Code of Practice on Confidentiality and pharmacists have a requirement under their professional Code of Ethics to keep records about you confidential, secure and accurate. You also have the right to confidentiality under the Data Protection Act 1998, the Human Rights Act 1998 and the common law duty of confidence. In addition, all of our staff are legally contracted to keep patient information confidential.
We reserve the right to make changes to this Policy from time to time. Any changes to the Policy will appear on this page, which you should check if you have any concerns. By continuing to use the site you are deemed to accept changes to this Policy.
Contacting us If you have any questions about any aspect of this Policy or want to discuss how we handle your data you can contact us by email or telephone.